ISO 9001:2008

ISO 9001:2008 Quality management system

In today’s increasingly competitive environment, there are main goals that companies must achieve. Some of these objectives come to the fore in terms of criticality.

• To meet customer needs
• Increasing Productivity by Reducing Costs
• Launching New Products and Services to the Market

For companies, “everyone doing their best” is no longer a sufficient solution to achieve these goals. What is necessary at first is that everyone knows what to do. Here, ISO 9000 is a Quality Management System model that can be used to create a quality system that can achieve these goals. In addition, ISO 9000 Quality Management System production organizations, as well as tourism, finance, insurance, healthcare, etc.

It is a flexible standard that can be applied in organizations operating in other service sectors. This model lists a set of conditions for a basic management system based on common sense and gives the tools to apply it. At the same time, it is aimed to decrease in costs, improve management system control, respond to customer expectations and increase productivity throughout the organization.

ISO 9001: 2008 Quality Management System contains the basic principles of Total Quality Management. These principles are listed below.